Client Information Services

Tue, 02/05/2013 - 14:19 -- admin

Client Information Services provides computing services and assistance for faculty, students and staff in support of Rensselaer’s educational and research mission.

CIS consists of

  • Managed Client Support
  • Research Computing Support

 

Some of these responsibilities include: administering the Mobile Computing Program, maintaining the Help Desk and providing consulting services for the campus, software licensing services, maintaining the registrar-scheduled computer classrooms, and deploying software for all public computing sites.

Client Information Services

Service contacts:

OfficePhoneFaxWebsite
Help Desk & Computing Information518-276-7777518-276-2809http://helpdesk.rpi.edu/
Mobile Computing Program518-276-3838518-276-8639http://www.rpi.edu/laptops
Trouble Desk518-276-7777518-276-2809

Staff:

Name Title Phone Email
Mare DonohueManager, Help Desk Services(518) 276-6723
Allan LeavyDesktop Support Analyst(518) 276-6018
Jay McGlothlinSystems Administrator, Sr.(518) 276-2737
Ed SeegerManager, Educ Tech Svcs(518) 276-8107
Renaldo SmithSystems Administrator, Sr.(518) 276-3346
Theresa SommerWeb Learning Consultant(518) 276-2269
Jacqueline StampaliaDirector, CIS(518) 276-8007
Christopher ZaluckiSystems Administrator(518) 276-8125