Academic and Research Computing

Tue, 02/05/2013 - 14:19 -- admin

Academic and Research Computing provides computing services and assistance for faculty, students and staff in support of Rensselaer’s educational and research mission. ARC consists of Consulting and Research Computing, Help Desk Services, Educational Technology Services, and Rensselaer Computer Repair. Some of their responsibilities include: administering the Mobile Computing Program, maintaining the Help Desk and providing consulting services for the campus, software licensing services, maintaining the registrar-scheduled computer classrooms, and deploying software for all public computing sites.

Client Information Services

Service contacts:

OfficePhoneFaxWebsite
Help Desk & Computing Information518-276-7777518-276-2809http://helpdesk.rpi.edu/
Mobile Computing Program518-276-3838518-276-8639http://www.rpi.edu/laptops
Trouble Desk518-276-7777518-276-2809

Staff:

Name Title Phone Email
Mare DonohueManager, Help Desk Services(518) 276-6723
Allan LeavyDesktop Support Analyst(518) 276-6018
Jay McGlothlinSystems Administrator, Sr.(518) 276-2737
Ed SeegerManager, Educ Tech Svcs(518) 276-8107
Renaldo SmithSystems Administrator, Sr.(518) 276-3346
Theresa SommerWeb Learning Consultant(518) 276-2269
Jacqueline StampaliaDirector, CIS(518) 276-8007
Christopher ZaluckiSystems Administrator(518) 276-8125