DotCIO News & Announcements

  • LMS Service Announcement

    Fri, 09/04/2015 - 10:33 -- rigby

    We are still working through some "growing pains" with the new LMS server. The LMS Team understands the importance of the LMS to the Rensselaer community, and we are working diligently to resolve the issues to ensure a reliable, stable environment for our RPI campus.

    Thank you for your patience and understanding

    The LMS Team


  • DotCIO Upgrading Central Authentication Service (CAS)

    Tue, 08/18/2015 - 14:50 -- wentod

    As of mid-August 2015, DotCIO is in the process of upgrading the Central Authentication Service used by several campus services.

    In the very near future, as a result of these upgrades, users will see a new look to the CAS login screen when they try to access some of the campus services. A sample of the old CAS login screen appears to the left below; the new login screen is shown on the right.

  • Changes to RCS Printing for Fall 2015

    Mon, 07/20/2015 - 13:51 -- mcglow2

    DotCIO will begin replacing our current RCS printing system this fall, as such any computer that uses RCS printing will need to be reconfigured.  The changes will require existing RCS print queues to be removed from your computer and the new ones added. 

    Once fully operational the new system will include many features that will make printing simpler to use including better feedback on job status.

    Instructions can be found online at .

  • CAS login problems with Firefox

    Tue, 07/14/2015 - 12:17 -- rigby

    A recent update to the Firefox browser will not allow logins to our CAS system through Firefox.  We are in the process of implementing updates that will resolve this issue, but until that is complete please use another browser to access these sites.  Affected sites include:  some LMS access, Benelogic (RPI staff benefits), Digital Measures, Concerto admin access, and StarRez.

  • DotCIO to Upgrade Blackboard LMS for Fall 2015

    Wed, 05/13/2015 - 11:33 -- wentod

    The Division of the Chief Information Officer (DotCIO) plans to upgrade the LMS to Blackboard Learn 9.1 October 2014 Release for the Fall 2015 semester. This new system provides numerous improvements over the current Blackboard LMS, including instructors' ability to:

  • Google Chrome Drops Built-In Java Support

    Tue, 04/21/2015 - 14:43 -- wentod

    As of April 2015, Google has confirmed their intention to drop support for Java and several other NPAPI base plugins. Chrome versions and updates are also implementing the announced changes, and as a result Java users are strongly encouraged to consider browser alternatives to Chrome as soon as possible.

    Please refer to the Java website for a more complete announcement and steps for configuring Chrome to enable NPAPI plugins.


  • eduroam Now Available to the Rensselaer Community

    Tue, 12/02/2014 - 12:07 -- rigby

    Rensselaer now participates in eduroam, a secure world-wide roaming Internet access service developed for the international research and education community.  This service allows community members at participating institutions to obtain internet connectivity at any other participating institution.  More than 5500 institutions in over 50 countries participate in this service; a list of participants in the United States is also available.

  • An Important Reminder Regarding Total End of Windows XP Support

    Thu, 04/17/2014 - 06:56 -- wentod

    Members of Rensselaer's Academic & Research Computing staff wish to remind all members of the campus community that Windows XP, which was launched on campus more than 12 years ago, has reached the total end of its support as of April 8.  As a result, Microsoft no longer provides any fixes, updates or online technical assistance for the XP operating system.


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