DotCIO News & Announcements

  • Instructors Encouraged to Request Summer 2018 LMS Course Sites Now

    Tue, 04/03/2018 - 14:55 -- sommet

    All RPI Learning Management System (Blackboard Learn 9.1 Q2 2017 Release) instructors, designers, and TAs who are planning on having a LMS course site for the Summer 2018 semester are encouraged to request their course sites now by completing a LMS course request form.

    If you have any questions, contact Web Learning Consultant Theresa Sommer by phone at 518-276-2269, or via e-mail.

  • DotCIO Working on New Online Ticketing System

    Wed, 03/21/2018 - 11:47 -- wentod

    Rensselaer’s Division of the Chief Information Officer is pleased to announce that members of its staff are currently working on implementing an online ticketing system that will be used for submitting all IT requests.  This system will improve on staff efficiency, communication and collaboration in order to provide an improved support experience while resolving the various IT inquiries or requests that come in from the campus community. 

  • DotCIO Releases “Office 365 @RPI” Service to all Staff, Faculty, and Students.

    Tue, 03/06/2018 - 13:15 -- mcglow2

    The Division of the Chief Information Officer is pleased to announce that Rensselaer has partnered with Microsoft to make Office 365 available.  The service is available for free to all faculty, staff, and students at Rensselaer Polytechnic Institute.

    Each community member has access to the ProPlus level of Office 365. This enables access in the cloud, as well as allows you to run Office locally on up to five devices, and works on PC, Mac and iOS or Android phones and tablets.  Rensselaer will not be utilizing Office 365 for email delivery at this time.

  • Want to help choose next year's laptops?

    Fri, 02/16/2018 - 09:51 -- wentod

    Rensselaer's Mobile Computing team will be looking for feedback on laptop specifications that will be used as part of the Fall 2018 Mobile Computing Program.  If you'd like to share your opinion, just stop by at either of the following demo sessions:

  • Campus Community Alerted to "Job Offer" Scam

    Wed, 02/14/2018 - 10:22 -- wentod

    It has recently come to the attention of some of the DotCIO staff that the "Job Offer" scam e-mail has become fairly wide-spread, and has even already affected a few users on our campus.  In response to this, DotCIO wishes to alert all members of the campus community to this scam, and to ignore it should it appear in their respective inboxes. 

    These scam messages usually have a subject such as "Job Offer!," "Student Job Offer," or "Employment Opportunity."

  • DotCIO Working to Address Recent Meltdown, Spectre Processor Exploits

    Thu, 01/11/2018 - 10:40 -- wentod

    The Division of the CIO is working with technology partners to address the Meltdown and Spectre exploits reported in the news over the last few days.

    Both Meltdown and Spectre rely on weaknesses in the architectural design of modern microprocessors.  Carefully crafted sequences of instructions followed by precise timing of memory fetches can be used to deduce the contents of protected memory.

  • Losing Some of Those Important E-Mail Messages?

    Mon, 12/04/2017 - 10:33 -- wentod
    Ever wonder why you don't receive some important e-mails, but yet seem to get all kinds of unwanted messages that you could do without? Here's something to keep in mind!
    
    At least some of those important messages could be caught in RESPITE, Rensselaer's spam and virus filter, so you should check this periodically for any messages you may be missing. Once you've logged into RESPITE, you can also configure the service to always accept ("whitelist") or reject ("blacklist") e-mail from particular senders or domains, as well as add your own custom rules. 
    
  • Can’t Open Those PDFs?

    Tue, 09/12/2017 - 15:25 -- wentod

    If you’re having an issue with opening or linking to PDF files within the Microsoft Edge web browser, the VCC Help Desk staff has found a solution which adds the Adobe Reader Touch extension to the Microsoft Edge browser. 

    NOTE:  You must be connected to the Internet in order to follow these steps.

    Installing Adobe Reader Touch

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