DotCIO Performance Plans
DotCIO News & Announcements
09/13/2018 - RESOLVED - DotCIO quickly working on WiFi and Network connection issues
RESOLVED - The sporadic outages with network connections involving some wired connections as well as WiFi connections at various areas around the campus has been resolved. We apologize for the inconvenience this caused.
September 19 Network Outage to Impact Select Buildings
All members of the campus computing community should be aware that scheduled network infrastructure hardware maintenance will impact connectivity between the hours of 6:00am and 7:00am EST on Wednesday, September 19 for the following buildings:
- CII
- JEC
- DCC
- Union
- ECAV
- Houston Field House
- Public Safety
- 2005 Tibbits Avenue
Users can expect network connectivity and phone service interruptions during this maintenance period. Your patience is appreciated while these important upgrades are put in place.
Fall 2018 Laptops Still Available
The Mobile Computing Program currently has a limited stock of Lenovo T480s, Lenovo Yoga X380, and Dell XPS15 fall 2018 laptop models available for purchase. These laptops are available to students in any year of their academic career, including graduate students.
An Important Notice Regarding VCC Building Hours
As of Wednesday, August 29, the VCC will begin operating under the following hours:
Sunday -- Opens 7:00am
Monday – Open 24 hours
Tuesday -- Open 24 hours
Wednesday -- Closes 11:00pm
Thursday -- Open 7:00am - 11:00pm
Friday – Open 7:00am - 11:00pm
Saturday -- Open 7:00am - 11:00pmPhone Scams Make Appearance on Campus
Rensselaer's Division of the Chief Information Officer (DotCIO) and Department of Public Safety remind all members of the campus community to be aware of phone scams that have recently surfaced on campus. As recently as Monday, August 13, several staff members received messages which asked the recipient to make a financial transaction or provide personal information.
DotCIO Reminds Campus to Beware of Scam Emails
Scam emails targeting college students are a recurring problem, and a common theme for these messages is an offer of employment that requires some sort of financial transaction, or which requests personal information. While members of the DotCIO staff are able to prevent most of these scam emails from reaching you, some will still sneak through from time to time.
DotCIO Releases New Online Ticketing System and Knowledge Base
I am pleased to announce that, as of Wednesday, August 8, Rensselaer's Division of the Chief Information Officer has released the first phase of its new on-line ticketing system and knowledge base.
DotCIO replaces File Transfer Protocol (FTP) with SecureFTP file transfer service
As of July 13, 2018, the campus' FTP service has been discontinued. As a result, Rensselaer's Division of the Chief Information Officer (DotCIO) asks all members of the Rensselaer community who have been using the FTP service to begin using SecureFTP for file transfer.
DotCIO Releases “Office 365 @RPI” Service to all Staff, Faculty, and Students.
The Division of the Chief Information Officer is pleased to announce that Rensselaer has partnered with Microsoft to make Office 365 available. The service is available for free to all faculty, staff, and students at Rensselaer Polytechnic Institute.
Each community member has access to the ProPlus level of Office 365. This enables access in the cloud, as well as allows you to run Office locally on up to five devices, and works on PC, Mac and iOS or Android phones and tablets. Rensselaer will not be utilizing Office 365 for email delivery at this time.
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