DotCIO News & Announcements

  • Returning to RPI and can't connect to WPA2 ?

    Tue, 08/23/2016 - 14:56 -- rigby

    Due to a change in a network certificate, some devices that had previously connected to RPI_WPA2 may have some difficulty as you return to campus for the fall.

    Please try the instructions below to remove the old configuration and re-configure your device to connect to wireless.

     

  • Having Problems with Your Voice Mail?

    Tue, 02/02/2016 - 16:09 -- wentod

    Any users who have recently been locked out of the campus voice mail system or have forgotten their voice mail password are encouraged to please wait 15 minutes before trying to access the system again. If you are still having difficulties after 15 minutes, an on-line tool is available for you to reset your password.

  • Windows 10 Images Now Available for Mobile Computing Participants

    Wed, 01/27/2016 - 15:22 -- wentod

    The Mobile Computing team is pleased to announce that Windows 10 base images are now available at the VCC Help Desk for students participating in Rensselaer's Mobile Computing Program.

    The images -- which are currently available for the T430, T430s, T440s, T450s, and W541 laptop models -- include Windows 10 Education and Office 2016.

  • Copyright Infringement

    Fri, 10/30/2015 - 13:53 -- gillw3

    You may be at risk

    Copyright infringement continues to be a growing societal concern.  Since 2003, the entertainment industry has filed thousands of law suits against college students, including students enrolled at Rensselaer, for facilitating the unauthorized online distribution of protected material. 

    So, what does this all mean to you?

  • DotCIO Upgraded Central Authentication Service and Shibboleth

    Tue, 08/18/2015 - 14:50 -- wentod

    DotCIO has upgraded the Central Authentication Service and Shibboleth package which facilitate login to several services on campus, including StarRez, Concerto admin access, Benelogic, Digital Measures, PeopleAdmin, Blackboard CampusCard, Cayuse, and iLabs Solutions. 

    Shown below in the first image is the now-retired login page.  The second image is of the current login page.

    Please contact the VCC Helpdesk directly for any questions or concerns when using your RCS account to access services.

  • Changes to RCS Printing for Fall 2015

    Mon, 07/20/2015 - 13:51 -- mcglow2

    DotCIO will begin replacing our current RCS printing system this fall, as such any computer that uses RCS printing will need to be reconfigured before September 30th 2015.  The changes will require existing RCS print queues to be removed from your computer and the new ones added.

    Once fully operational the new system will include many features that will make printing simpler to use including better feedback on job status.

    Instructions can be found online at http://dotcio.rpi.edu/services/printing/how-print-rcs-public-printers .

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