DotCIO News & Announcements

  • Can’t Open Those PDFs?

    Tue, 09/12/2017 - 15:25 -- wentod

    If you’re having an issue with opening or linking to PDF files within the Microsoft Edge web browser, the VCC Help Desk staff has found a solution which adds the Adobe Reader Touch extension to the Microsoft Edge browser. 

    NOTE:  You must be connected to the Internet in order to follow these steps.

    Installing Adobe Reader Touch

  • DotCIO Announces Changes to RCS UNIX Remote Access Service

    Wed, 06/21/2017 - 14:35 -- wentod

    DotCIO has historically offered a remote access service on a variety of platforms, including Sun Solaris, IBM AIX and Redhat Linux. Regrettably, due to a lack of maintainability on the Solaris and AIX platforms, DotCIO will be forced to terminate those remote services.  In addition, staff within the division will also be upgrading the Linux remote access service to RedHat 7.

    The last day of availability for the Solaris, AIX and older Linux remote access services will be Friday, June 30, 2017.

  • Campus Community Alerted to Upcoming Dialing Plan Change

    Thu, 04/13/2017 - 11:53 -- wentod

    The New York Public Service Commission has approved a new 838 area code which will be laid over the same geographical area currently served by the existing 518 area code.  As part of this change, effective Tuesday, August 1, callers will be required to dial the area code and the telephone number – for a total of ten digits -- for all calls placed within and between the 518 and 838 area codes.  Dialing only the seven digits will result in a re-order tone, and the call will be unsuccessful.

  • DotCIO Releases “Box @RPI” Service to all Staff, Faculty, and Students.

    Mon, 01/16/2017 - 22:02 -- hillf

    The Division of the Chief Information Office is pleased to announce that Rensselaer has partnered with Internet2 and to bring to the Rensselaer community, “Box @RPI,” a cloud-based collaboration platform.

    The service is available for free to all Staff, Faculty, and Students at Rensselaer Polytechnic Institute.

    What is Box @RPI?

  • Security Advisory Issued for OneClass Fake Chrome Extension

    Wed, 12/14/2016 - 14:43 -- wentod

    On Tuesday, December 13, 2016, a security advisory was issued regarding the OneClass fake Chrome extension, and users are urged to NOT install this extension.

    Vulnerability Overview

    The OneClass Chrome extension is not available directly via search in the Chrome Extensions Store, and students are being phished to install it.  During installation, the extension requests permissions to "Read and change all your data on the websites you visit," and adds a button inside the Learn pages to "Invite Your Classmates to OneClass."

  • Solution to recent Dell XPS slowdowns running NX

    Wed, 12/07/2016 - 14:13 -- rigby

    A recent driver update to the NVIDIA GeForce graphics card in MCP Dell XPS systems may cause significant slowdowns when running  Siemens NX.


    Until NVIDIA releases a new update that remedies this, we recommend you change the settings in NX to utilize integrated graphics:

    From the NX shortcut on the desktop, right-click on the shortcut and choose " Run with graphics processor", and click "Integrated graphics."

  • Resolution to LabVIEW activation problems

    Fri, 12/02/2016 - 12:22 -- rigby

    Some recent installations of LabVIEW on campus have had difficulty activating, or show that the version is in a 7-day trial mode, or an expired trial mode.

    Please follow these instructions to resolve the problem:

  • DotCIO Partners with Internet2 and to Bring “Box @RPI” to the Rensselaer Community.

    Wed, 11/09/2016 - 01:53 -- hillf

    The Division of the Chief Information Office is pleased to announce that Rensselaer has partnered with Internet2 and to bring to the Rensselaer community, “Box @RPI,” a cloud-based collaboration platform.

    At this stage, we are rolling out this new service only to Rensselaer Staff, Faculty, and Graduate Students.

    We will be making Box @ RPI available to undergraduate students at the beginning of the Spring 2017 semester.

    What is Box @RPI?

  • RPInfo has more than just a new look

    Fri, 10/28/2016 - 08:07 -- gillw3

    On October 27th, RPINFO,, the directory of services, resources, and information for the Rensselaer community, was updated. RPInfo looks different, but perhaps more significantly, it received the most significant technology upgrade since it first made an appearance in 1994 as a flat HTML site.


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