DotCIO News & Announcements

  • DotCIO Partners with Internet2 and to Bring “Box @RPI” to the Rensselaer Community.

    Wed, 11/09/2016 - 01:53 -- hillf

    The Division of the Chief Information Office is pleased to announce that Rensselaer has partnered with Internet2 and to bring to the Rensselaer community, “Box @RPI,” a cloud-based collaboration platform.

    At this stage, we are rolling out this new service only to Rensselaer Staff, Faculty, and Graduate Students.

    We will be making Box @ RPI available to undergraduate students at the beginning of the Spring 2017 semester.

    What is Box @RPI?

  • RPInfo has more than just a new look

    Fri, 10/28/2016 - 08:07 -- gillw3

    On October 27th, RPINFO,, the directory of services, resources, and information for the Rensselaer community, was updated. RPInfo looks different, but perhaps more significantly, it received the most significant technology upgrade since it first made an appearance in 1994 as a flat HTML site.

  • Having Problems with Your Voice Mail?

    Tue, 02/02/2016 - 16:09 -- wentod

    Any users who have recently been locked out of the campus voice mail system or have forgotten their voice mail password are encouraged to please wait 15 minutes before trying to access the system again. If you are still having difficulties after 15 minutes, an on-line tool is available for you to reset your password.

  • Windows 10 Images Now Available for Mobile Computing Participants

    Wed, 01/27/2016 - 15:22 -- wentod

    The Mobile Computing team is pleased to announce that Windows 10 base images are now available at the VCC Help Desk for students participating in Rensselaer's Mobile Computing Program.

    The images -- which are currently available for the T430, T430s, T440s, T450s, and W541 laptop models -- include Windows 10 Education and Office 2016.

  • Copyright Infringement

    Fri, 10/30/2015 - 13:53 -- gillw3

    You may be at risk

    Copyright infringement continues to be a growing societal concern.  Since 2003, the entertainment industry has filed thousands of law suits against college students, including students enrolled at Rensselaer, for facilitating the unauthorized online distribution of protected material. 

    So, what does this all mean to you?

  • DotCIO Upgraded Central Authentication Service and Shibboleth

    Tue, 08/18/2015 - 14:50 -- wentod

    DotCIO has upgraded the Central Authentication Service and Shibboleth package which facilitate login to several services on campus, including StarRez, Concerto admin access, Benelogic, Digital Measures, PeopleAdmin, Blackboard CampusCard, Cayuse, and iLabs Solutions. 

    Shown below in the first image is the now-retired login page.  The second image is of the current login page.

    Please contact the VCC Helpdesk directly for any questions or concerns when using your RCS account to access services.

  • Changes to RCS Printing for Fall 2015

    Mon, 07/20/2015 - 13:51 -- mcglow2

    DotCIO will begin replacing our current RCS printing system this fall, as such any computer that uses RCS printing will need to be reconfigured before September 30th 2015.  The changes will require existing RCS print queues to be removed from your computer and the new ones added.

    Once fully operational the new system will include many features that will make printing simpler to use including better feedback on job status.

    Instructions can be found online at .

  • Google Chrome Drops Built-In Java Support

    Tue, 04/21/2015 - 14:43 -- wentod

    As of April 2015, Google has confirmed their intention to drop support for Java and several other NPAPI base plugins. Chrome versions and updates are also implementing the announced changes, and as a result Java users are strongly encouraged to consider browser alternatives to Chrome as soon as possible.

    Please refer to the Java website for a more complete announcement and steps for configuring Chrome to enable NPAPI plugins.


  • eduroam available to the Rensselaer Community

    Tue, 12/02/2014 - 12:07 -- rigby

    Rensselaer now participates in eduroam, a secure world-wide roaming Internet access service developed for the international research and education community.  This service allows community members at participating institutions to obtain internet connectivity at any other participating institution.  More than 5500 institutions in over 50 countries participate in this service; a list of participants in the United States is also available.


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