The Division of the Chief Information Officer (DotCIO) provides enabling information strategies, resources, services, and technologies. We collaborate with campus constituents to find solutions for changing educational, research, communications, and business needs.
Andrea leads the RPI’s enterprise technology strategy and oversees IT services that support teaching, research, and administrative operations. She partners with campus leadership to advance digital transformation, strengthen technology governance, and enhance the student, faculty, and staff experience through innovative and reliable technology solutions.
With more than 25 years of leadership experience in higher education and the private sector, Andrea has led large-scale organizational and digital transformation initiatives focused on operational excellence, data-informed decision-making, and strategic alignment between technology and institutional priorities. She is committed to building collaborative, high-performing teams and fostering an inclusive and community-driven technology environment.
Andrea holds a bachelor’s degree in Finance and an MBA from the University of Illinois at Urbana-Champaign.
Client Information Services provides comprehensive IT support to the RPI community. CIS is focused on enabling technologies for students, faculty, and staff and delivers reliable technology services, responsive support, and client-focused solutions that enable teaching, learning, research, and operations across the Institute.
- Help Desk and Client Support
- Hardware Lifecycle (deployment, support, repair, decommissioning)
- Systems Administration for "Line of Business" Services (on prem and cloud)
- Mobile Computing Program
- Classrooms and Public Computers
- Print Infrastructure
- Active Directory/Entra/M365
- Cloud Services (AWS/Azure/Google)
- Endpoint Management
- Software License Administration and Management
- Research Computing
Graham Doig, Director
doigg@rpi.edu
- Central servers
- Computer operations
- Networking and telecommunications
- Network engineering
Jim Evans, Director
evansj2@rpi.edu
- Research machine shop
- Media Operations
- Technical services
- Production and video services
