Lists FAQ

Tue, 02/12/2013 - 16:00 -- admin

DotCIO's list service is powered by SYMPA. The interface can be found at http://lists.rpi.edu.. SYMPA is a very full-featured list service; below are FAQs and instructions to assist in list creation/management/subscription on this new server.

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  • How do I login?

    • Go to http://lists.rpi.edu. Select your Mailing List Domain from the choices on the left (lists.rpi.edu domain, CS, ECSE) and proceed to that domain list homepage.
    • For members of the Rensselaer community, login with your RCS email address (userj@rpi.edu) and password.
    • If you use userj@cs.rpi.edu or userj@ecse.rpi.edu as your preferred email address for RPI email, enter your full cs or ecse email address and your RCS password to login. In Sympa, this is treated as a separate account from your userj@rpi.edu account.
    • Alumni with userj@alum.rpi.edu should create a local password, and follow the instructions below for non-RCS accounts.
    • For anyone who does not have an RCS account, type in your email address and click login. An error will appear, click ok. On this next page, click to request new password. An email will be generated to that email account with instructions to create a local password for use with SYMPA.
  • How do I subscribe to a list?

    • Login to SYMPA at the appropriate domain (lists.rpi.edu, CS, ECSE).
    • You can search for a list either through categories on the Home tab, or alphabetically through the List of Lists tab or via the Search lists field.
    • Click on the list name (name@sympa.rpi.edu). In the left menu, select Subscribe.
  • How do I request a list?

    • Login to SYMPA at the appropriate domain (lists.rpi.edu, CS, ECSE).
    • Click Create list tab.  ***If you only see "e list" as the leftmost tab, you are in compatability mode, and may have difficulty clicking this tab.  Turn off compatability mode to view and use the Create list tab properly.***
    • Under Create a list using a template:
    • Type in a name for the list. We recommend that list names be specific and short to avoid confusion about the purpose of the list, and make them more memorable.
    • Select a List type. We have provided a few basic templates to create lists. If you need a different configuration such as moderation, etc, that can be altered later to fit your needs.
    • Type in a subject for the list. This is a brief description to assist subscribers and the list managers to understand the purpose of the list.
    • Select the most appropriate topic for the list. Additional topics can be selected after list creation if needed.
    • Type in a description. This description will be sent to all subscribers and can provide more detailed information regarding the list.
    • Click Submit your creation request. The list managers will review your request and you will receive a response when the list is ready.
  • How do I send a message to a list?

  • How do I set my preferences?

    • Entering your name can give useful context to list owners, especially if you are using a non-RCS account.
    • RCS account users, DO NOT CHANGE YOUR PASSWORD ON THIS PAGE. If you need to change your RCS password, please do so via Rensselaer's Password Changer.
  • Where is my old list?

    • Please check via the search field or the List of lists tab (alphabetical listing) first.
    • Some lists that had not been used in over 2 years were retired, and not moved. Contact listmgrs@lists.rpi.edu if that is the case.
  • How do I update the subscribers to a list I own?

    • Login to SYMPA at the appropriate domain (lists.rpi.edu, CS, ECSE).
    • You can search for a list either through categories on the Home tab, or alphabetically through the List of Lists tab or via the Search lists field.
    • Click on the list name (name@sympa.rpi.edu).
    • Select Review members from the left menu.
    • If there are currently no subscribers, an error will appear; click "OK" and continue with the page that appears.
    • To add subscribers:
      • To add single addresses, type in their email address and click Add. An email will be sent to the subscriber to notify them. If you select quiet before clicking Add, they will not receive an email notification.
      • To add several addresses, select Multipe add and proceed, following the example of one address per line
    • To remove subscribers:
      • To remove individual addresses, check the box to the left of the email address in the table, then click the Delete selected email addresses button. An email will be sent to the subscriber to notify them of the change. If you select quiet before clicking Delete selected email addresses, they will not receive an email notification.
      • To remove most or all addresses, select Toggle Selection, which will automatically check/uncheck all boxes to the left of the email addresses in the table. Then click the Delete selected email addresses button. An email will be sent to the subscriber to notify them of the change. If you select quiet before clicking Delete selected email addresses, they will not receive an email notification.
  • How do I change/add/remove owners of a list I own?

    • Login to SYMPA at the appropriate domain (lists.rpi.edu, CS, ECSE).
    • You can search for a list either through categories on the Home tab, or alphabetically through the List of Lists tab or via the Search lists field.
    • Click on the list name (name@sympa.rpi.edu).
    • Select Admin from the left menu.
    • Select the Edit List Config list tab, and the List Definition button below it. The third entry field on this page is "Owner(owner)".
    • To add owners:
      • Enter the new owner email address and their name in the appropriate fields. Use the pull-down menu to select visibility:conceal.
      • Click the Update button at the bottom of the page to commit changes.
      • If there are no data entry fields visible, you are not a privileged owner and cannot update the list owners.
    • To remove owners:
      • Delete the email address and name from the fields
      • Click the Update button at the bottom of the page to commit changes.
  • How do I change who can send to a list I own?

  • How do I find more help?

    Send email to listmgrs@lists.rpi.edu or contact the VCC Helpdesk. There are Help buttons and tabs throughout the SYMPA interface.