Access and Calling Codes

A number of the following instructions require you to use a long-distance authorization code. Please refer to the link at the bottom of this page for instructions on how to obtain this code.

If you want to...  
Report an emergency Dial 6611
Report a harrasing call Contact Public Safety
Report telephone problems Contact the Help Desk by calling ext. 7777 or via e-mail.
Use your STE (analog/single line phone) Refer to the STE single line analog user guide
Use your ITE-4 (digital/single line phone) Refer to the ITE-4 single line user guide
Reach a Rensselaer operator Dial 0
Make campus calls Dial the four-digit extension
Make local calls Dial 9 + number
Make long-distance calls within the (518) area code Dial 9 + number + authorization code
Make long-distance calls outside the (518) area code Dial 1 + area code + number + authorization code
Make international calls Dial 1 + 011 + country code + city code + number + # sign + authorization code
Make international calls using a IP phone Dial 9 + 011 + country code + city code + number + # sign + authorization code
Make local calls using a IP phone Dial 9 + 1 + area code + number + authorization code
Call the New York State Relay Service for the hearing impaired Dial 1 + 711 + authorization code
Reach an outside operator Dial 1 + 0 + authorization code
Call local information Dial 9 + 555-1212 + authorization code
Call long-distance information Dial 1 + area code + 555-1212 + authorization code
Make toll-free 1-800 calls Dial 9 + 1 + 800 + number
Make toll-free 888 calls Dial 9 + 1 + 888 + number
Make a collect, credit card, or third number billing Dial 1 + 0 + area code + number + authorization code

Dialing and Long-Distance Help for Faculty and Staff Only

If you want to...  
Use your ITE 12sd digital multi-line phone Refer to the 12sd multi-line user guide
Use your ITE 12s+ digital multi-line phone Refer to the 12s+ multi-line user guide
Use your ITE 24d digital multi-line phone Refer to the 24d Multi-line user guide
Use your CISCO 7905 (voice over IP) Refer to the 7905 user guide
Use your CISCO 7960 (voice over IP) Refer to the 7960 user guide

Obtaining Your Long-Distance Authorization Code