Support

  • The Help Desk on the main floor of the Voorhees Computing Center (VCC) is the first place to go for help and information about computing at Rensselaer. Members of the Rensselaer community are able to make computer-related service requests at the Help Desk. These include questions about hardware, software, networking, mobile devices, and accounts.

  • For EIS Application, System, and Desktop Support - including Banner, Advance, UC4, Data Warehouse, Brio, and Nolij

  • Ask-A-Librarian, Research Assistance

  • For multimedia requests, classroom AV support, machine shop requests, and Cable TV service requests