VCC Helpdesk

The Help Desk on the main floor of the Voorhees Computing Center (VCC) is the first place to go for help and information about computing at Rensselaer. Members of the Rensselaer community are able to make computer-related service requests at the Help Desk. These include questions about hardware, software, networking, mobile devices, and accounts. If the question cannot be addressed by Help Desk Staff, they will forward requests to the appropriate group for action.

Disabled students may request of either Disabled Student Services or staff at the Help Desk to arrange that personnel from the Computer Repair Center meet with them at the Help Desk.

Fall Hours (effective Thursday, August 31, 2017) -- Hours will vary around Academic Schedule

Walk-In Consulting Hours
Monday - Thursday 8:30am - 10:00pm
Friday 8:30am - 4:00pm
Sunday 4:00pm - 10:00pm
Administrative Hours
Monday - Thursday 8:30am - 5:00pm
Friday 8:30am - 4:00pm
Saturday - Sunday Closed
Fall 2017 end-of-semester and exam week hours
Mon - Tue, Dec 11 - 12 8:30am - 10pm
Wed - Thu, Dec 13 - 14 8:30am - 5pm
Fri, Dec 15 8:30am - 4pm
Sat - Sun. Dec 16 -17 CLOSED
Mon - Thu, Dec 18 - 21 8:30am - 5pm
Fri, Dec 22 8:30am - 4pm