VCC Helpdesk

The Help Desk on the main floor of the Voorhees Computing Center (VCC) is the first place to go for help and information about computing at Rensselaer. Members of the Rensselaer community are able to make computer-related service requests at the Help Desk. These include questions about hardware, software, networking, mobile devices, and accounts. If the question cannot be addressed by Help Desk Staff, they will forward requests to the appropriate group for action.

Disabled students may request of either Disabled Student Services or staff at the Help Desk to arrange that personnel from the Computer Repair Center meet with them at the Help Desk.

Regular Fall Semester Hours (effective Monday, August 31)

Walk-In Consulting Hours
Monday-Thursday 8:30 am - 10:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday 4:00 pm - 10:00 pm
Administrative Hours
Monday-Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday Closed

Labor Day Holiday Hours

VCC Help Desk consultants will be available from noon until 10:00pm on Monday, September 7.  The Help Desk will resume its regular fall schedule at 8:30am on Tuesday, September 8.

Also please check the computer lab schedule to see when the public computer labs will be available during the fall 2015 semester.