VCC Helpdesk

The Help Desk on the main floor of the Voorhees Computing Center (VCC) is the first place to go for help and information about computing at Rensselaer. Members of the Rensselaer community are able to make computer-related service requests at the Help Desk. These include questions about hardware, software, networking, mobile devices, and accounts. If the question cannot be addressed by Help Desk Staff, they will forward requests to the appropriate group for action.

Disabled students may request of either Disabled Student Services or staff at the Help Desk to arrange that personnel from the Computer Repair Center meet with them at the Help Desk.

Normal Fall Semester Hours

Walk-In Consulting Hours
Monday-Thursday 8:30 am - 10:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday 4:00 pm - 10:00 pm
Administrative Hours
Monday-Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday Closed
Exam Week/End-of-Semester Hours
Mon - Tue, Dec 8 - 9 8:30 am - 10:00 pm
Wed - Thu, Dec 10 - 11 8:30 am - 5:00 pm
Fri, Dec 12 8:30 am - 4:00 pm
Sat - Sun, Dec 13 - 14 CLOSED
Mon - Thu, Dec 15 - 18 8:30 am - 5:00 pm
Fri, Dec 19 8:30 am - 4:00 pm
Sat - Sun, Dec 20 - 21 CLOSED
Mon - Wed, Dec 22 - 24 8:30 am - 5:00 pm

Also please check the computer lab schedule to see when the public computer labs are available during exam week and the end of the Fall 2014 semester.