VCC Helpdesk

The Help Desk on the main floor of the Voorhees Computing Center (VCC) is the first place to go for help and information about computing at Rensselaer. Members of the Rensselaer community are able to make computer-related service requests at the Help Desk. These include questions about hardware, software, networking, mobile devices, and accounts. If the question cannot be addressed by Help Desk Staff, they will forward requests to the appropriate group for action.

Disabled students may request of either Disabled Student Services or staff at the Help Desk to arrange that personnel from the Computer Repair Center meet with them at the Help Desk.

Regular Spring and Fall Semester Hours

Walk-In Consulting Hours
Monday-Thursday 8:30 am - 10:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday 4:00 pm - 10:00 pm
Administrative Hours
Monday-Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday Closed
Spring 2015 End-of-Semester and Exam Week Hours
Mon-Thu, May 11-14 8:30 am - 10:00 pm
Fri, May 15 8:30 am - 4:00 pm
Sat-Sun, May 16-17 Closed
Mon, May 18 8:30 am - 10:00 pm
Tue-Thu, May 19-21 8:30 am - 5:00 pm
Fri, May 22 8:30 am - 4:00 pm
Sat-Sun, May 23-24 Closed

Also please check the computer lab schedule to see when the public computer labs will be available during the end of the semester and final exams week.

The VCC Help Desk will be closed on Monday, May 25, in observance of the Memorial Day holiday.  It will re-open and begin its summer hours at 8:30am on Tuesday, May 26.