VCC Helpdesk

The Help Desk on the main floor of the Voorhees Computing Center (VCC) is the first place to go for help and information about computing at Rensselaer. Members of the Rensselaer community are able to make computer-related service requests at the Help Desk. These include questions about hardware, software, networking, mobile devices, and accounts. If the question cannot be addressed by Help Desk Staff, they will forward requests to the appropriate group for action.

Disabled students may request of either Disabled Student Services or staff at the Help Desk to arrange that personnel from the Computer Repair Center meet with them at the Help Desk.

Regular Spring and Fall Semester Hours

Walk-In Consulting Hours
Monday-Thursday 8:30 am - 10:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday 4:00 pm - 10:00 pm
Administrative Hours
Monday-Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 4:00 pm
Saturday Closed
Sunday Closed

Spring Break Hours

Sat-Sun, March 21-22 Closed
Mon-Thurs, March 23-26 8:30 am - 5:00 pm
Fri, March 27 8:30 am - 4:00 pm
Sat, March 28 Closed
The Help Desk will resume its normal hours at 4:00pm on Sunday, March 29.

Also please check the computer lab schedule to see when the public computer labs will be available during Spring Break.