DotCIO – Technical tip: How do you find IT information and request IT Services?

Mon, 10/28/2019 - 08:45 -- donohm2

The Division of the Chief Information Office (DotCIO) established the IT Services and Support Center (ITSSC) to provide a centralized location for IT information and requesting assistance.  The Center provides current announcements, information and self-help knowledge base. 

If you’re unable to find the information you need, ITSSC also provides an easy interface to submit a request for assistance for all DotCIO IT Services.  A brief article on Getting Started provides information on the support categories, but if you’re not sure what category to choose, just select Support Request.  Access the center from

If you have an idea for a DotCIO technical tip, please let us know.  Also, be sure to visit our help desk table at the 2019 Benefits Fair on November 8th from 10:30am – 2:00 pm in the East Campus Athletic Village.  Contact:  Mare Donohue