The Cisco WebEx Productivity Tools are primarily used for scheduling WebEx meetings within Outlook.  This application is going to be retired by Cisco in the near future.  It has been replaced with Cisco WebEx Scheduler for Outlook. 

If you do not have Cisco WebEx Scheduler for Outlook, both this application and Cisco WebEx Productivity Tools can be available/installed at the same time to avoid any gap in usage.

The new WebEx Scheduler for Outlook requires Microsoft Office 2019 or above and the latest WebEx desktop application.

Please reference Retirement of Cisco WebEx Productivity Tools article for information on how to determine what versions you have and how to upgrade if needed.

If you have any questions or need any assistance, please submit a Support Request via https://itssc.rpi.edu