DotCIO News & Announcements
Hardware fails and when it does that is not the time to realize you have not backed up your data. It is crucial to back up important data from your desktops, laptops, tablets, even smartphones.
Due to antiquated software and no upgrade path, MultiMedia Services will be terminating the RoGERS (Rensselaer Guide for Events, Rooms, and Services) service in January 2020.
The replacement system, Event Management System (EMS), is now operational and can be accessed via the Rensseler Room Reservations website by selecting the red "RESERVE A ROOM" button in the upper right corner of the screen.
For more information, please visit the Help Desk located on the main floor of the VCC.
The Division of the Chief Information Office (DotCIO) established the IT Services and Support Center (ITSSC) to provide a centralized location for IT information and requesting assistance. The Center provides current announcements, information and self-help knowledge base.
An important reminder regarding Microsoft’s announced end of support for Windows 7
DotCIO's Information Technologies Infrastructure, in conjunction with Rensselaer's Office of Undergraduate Education, is pleased to report that wireless capacity and technology was upgraded in larger lecture halls across campus this past spring and summer. Locations include the Darrin Communications Center lecture halls, the Academy Hall and West Hall auditoriums, CII 4050, Amos Eaton 214, Sage 3303, Sage 3510, and Ricketts 203.
DotCIO's MultiMedia Services department wishes to notify all members of the campus community that, due to licensing issues, the Adobe Connect service will be terminated at the end of the Fall 2019 semester. As an alternative, Rensselaer provides all faculty, staff, student and researcher with a full and complete license for Webex Teams and Webex Meetings.
Effective as of 11:00pm on Friday, June 21, and until further notice, the Voorhees Computing Center (VCC) will be open from 7:00am until 11:00pm, seven days a week. We regret any inconvenience this new schedule may cause.
Scam emails targeting college students are a recurring problem, and a common theme for these messages is an offer of employment that requires some sort of financial transaction, or which requests personal information. While members of the DotCIO staff are able to prevent most of these scam emails from reaching you, some will still sneak through from time to time.