The DotCIO is aware of an issue affecting some Windows machines due to an update applied by Crowdstrike.  The device will exhibit a blue screen error.  If your device is experiencing this, the first attempt would be to turn the machine off and on.  

If this does not resolve the issue, please do not click on any prompts as you may lose data.  Please contact the help desk at 518.276.7777, email helpdesk@rpi.edu or submit an online request at:  https://itssc.rpi.edu

Please include your full name, building, location and a phone number to reach you.

If you have a laptop and are on campus, you can also stop in person at the help desk in the Voorhees Computing Center (VCC) weekdays 8:30am to 3:30pm.