IBM will be performing maintenance on RPI's Quantum System One on Tuesday March 4th, 2025 between the hours of 8am and 12pmET. Any in-progress jobs will finish before the queue is paused. Once IBM is finished, processing of queued jobs will continue.

DotCIO has released a new employee request form for technology needs available in their IT Services and Support Center (ITSSC) request system.  When submitting a request, the first drop down menu will have this option. 

Why is it important to regularly back your Data!

Hardware fails and when it does that is not the time to realize you have not backed up your data.  It is crucial to back up important data on a regular or automed basis from your desktops, laptops, tablets, even…

Starting 02/12/2025, RPI managed computers will lock after an activity time out of 15 minutes.  Devices unused for 15 minutes will be locked requiring your login password to unlock.

In early February, the Webex desktop app will release an update to version 45.2, and at that time versions 44.4 and older will no longer be supported. In addition, the Webex desktop app will no longer support Windows 10 versions prior to version 1809.

Campus community members should note that the personal storage limit for meeting recordings in Webex has increased from 30GB to 40GB for all users of the Webex platform.

Multimedia Services reminds all faculty to submit their requests for course recordings in supported classrooms for the spring 2025 semester. Requests will be processed beginning January 2, 2025 for the start of classes the following week.
 

Starting January 8, 2025, Sympa will transition to using Single Sign-On (SSO) for login. A new "RPI Single Sign-On" button will be added to the top-right corner of the Sympa login page.

DotCIO's Web Services team asks the campus community to note that the daily Morning Mail service will be on temporary hiatus from Monday, December 23, 2024 through Wednesday, January 1, 2025, while the Institute is closed for its annual holiday/winter break.

Do you find yourself needing to edit a PDF?