Announcements

General

Informational

Multimedia Services would like to inform the Rensselaer community that, beginning with the October update to Webex 41.10, the minimum operating system and browser requirements for Webex have changed.

Informational

Beginning in mid-October, Duo is introducing the redesigned version 4.0.0 of its Duo Mobile app, which members of the campus community use to access various applications requiring multi-factor authentication.

Informational

Microsoft is releasing Windows 11 operating system (OS) on October 5, 2021.   The update will be rolled out to personally owned machines that can support Windows 11 in a phased approach by Microsoft. 

Informational

Rensselaer's Travel and Expense System, Concur, will be migrating to Single Sign On (SSO), where users will login with their RCS ID and password rather than the original method of email address and Concur specific password.  Users can test this now as the system is currently supporting both SSO and the original method.  SSO access to concur does require Duo Multi-Factor Authentication.

Informational

In order to protect your personal information and improve system security, RSS, SIS, and Banner Forms will require multi-factor authentication (MFA) as of Monday, November 1st for all community members who are or have been employees -- including students who are also employed at RPI.

Resolved

Maintenance on the Banner Production System has been scheduled from 5:00am until about 7:00am on Friday, September 17.

Informational

Students, faculty and staff who are returning to campus may encounter a few issues as a result of their RCS password being changed since they were last on campus.

Resolved

All individuals who are currently able to post events to the campus calendaring system will need to begin using multi-factor authentication (MFA) as of Wednesday, September 8.

Resolved

MultiMedia Services will be performing maintenance on the Mediasite suite video streaming platform between 6:00am and 10:00am on Friday, August 13.

Phishing & Spam

Phishing Email

A new email phishing scam is circulating at Rensselaer.  The scam typically includes the subject line “Covid Test Result” and claims to be from Rensselaer Polytechnic Institute though the sender's email address is from an external address. The scam includes an attachment that claims to contain Covid test results. Opening the attachment opens a webpage that mimics the RPI CAS login page. If an individual enters their RCS username and password, the fake webpage then prompts to enter their Duo passcode.

Spam Alert

All members of the campus community should always be on the lookout for incidents of mail spoofing and scam emails.
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