For more information on the services Multi-Media Services provides, download our one-page introduction

All 3rd party applications and add-ons used within Rensselaer's Office 365 environment must be reviewed to ensure compliance with Rensselaer policies and requirements for data security, privacy, accessibility, and licensing.   DotCIO has established a list and a self service tool…

For security reasons, a limitation of sending no more than 1000 emails/recipients per day and no more than 500 emails/recipients within an hour is in place for all students faculty and staff. This limit exists to stop bulk malicious email from accounts taken over by malware or scammers.

The Webex platform will undergo planned maintenance between 10pm March 26th and 3am March 27th. During this time, there may be intermittent issues requiring users to rejoin or restart meetings. It is highly recommended to reschedule any meetings planned during this time.

How would you like to sign into your computer easier and safer! 

Windows Hello is your answer!!

Members of DotCIO's IT Security team wish to remind all members of the Rensselaer community that Institute policy states that email accounts obtained through third parties may not be used in conducting the business of the Institute.

IBM will be performing maintenance on RPI's Quantum System One on Tuesday March 4th, 2025 between the hours of 8am and 12pmET. Any in-progress jobs will finish before the queue is paused. Once IBM is finished, processing of queued jobs will continue.

DotCIO has released a new employee request form for technology needs available in their IT Services and Support Center (ITSSC) request system.  When submitting a request, the first drop down menu will have this option. 

Why is it important to regularly back your Data!

Hardware fails and when it does that is not the time to realize you have not backed up your data.  It is crucial to back up important data on a regular or automed basis from your desktops, laptops, tablets, even…

Starting 02/12/2025, RPI managed computers will lock after an activity time out of 15 minutes.  Devices unused for 15 minutes will be locked requiring your login password to unlock.