Includes Rensselaer Computing System (RCS) userID, Rensselaer Self-Service access, password support, guest accounts and more.
Broadcast television production services, Carousel digital signage, Classroom technology support, Photography and Special Event audiovisual
Systems include Rensselaer Self-Service, the DIAL campus check-in tool, campus and faculty directories, the campus events calendar, and Morning Mail.
Services include printing/plotting, computer repair, Rensselaer's Mobile Computing Program (MCP) and laptop and desktop distribution.
Includes Webmail, Microsoft Outlook, mailing lists, Box.com, Webex, Webforms, and spam and phishing filters.
The Research Machine Shop is a full-service R&D facility providing engineering, design, fabrication and prototyping services for all of Rensselaer's research manufacturing needs.
Includes campus wireless service, ResNet, remote access, VPN, IP addresses, campus domains, operations, and server support.
Includes mobile phones, desktop telephones, cable television, voicemail, and Mobile Exchange (MobEx) service.
Services provide support for laboratories, instruments, and High Performance Computing.
Services include spam protection (Respite), multi-factor authentication (Duo), and network security.
Includes virtual servers, backup servers, and Data Warehouse.
Services include software and software licensing to the campus community, such as licensing and distribution for Institute-wide software and Software as a Service (SaaS) applications. All software requires review for security and accessibility compliance.
IT Services and Support Center (ITSSC) provides a centralized location for self-serve help through the use of an active knowledge base and an online ticketing system to submit a request for IT assistance.
Services include classroom technology support, Blackboard (LMS), library and research instruction, and Virtual Desktop.
Services include the campus active directory, CAS and Shibboleth authentication, Domain Name Service (DNS), IP management, and the ITSSC knowledge base/ticketing system.
Services include internal website support and hosting, a Drupal Content Management System (CMS), and web applications.