DotCIO - Information on Email sending limit exceeded

Informational

For security reasons, a limitation of sending no more than 1000 emails/recipients per day and no more than 500 emails/recipients within an hour has been implemented for all students faculty and staff. This limit exists to stop bulk malicious email from accounts taken over by malware or scammers.  This parameter was set after careful analysis to avoid disrupting normal day to day use of email.

Bulk emails - When sending an email to approximately 100 or more individuals, an email list should be used. DotCIO provides Sympa as an email list solution. Please refer to the Sympa article to assist in list creation, management and subscription.

Bulk emails requiring Mail merges - Sympa lists are unable to personalize email, so if you plan on sending a bulk email with a mail merge, please submit a Support Request ahead of time so changes can be made to your account to accommodate this.  Please provide the email address the email is going to be sent from.

If you have any questions on this or need assistance with Sympa lists, please submit a Support Request at https://itssc.rpi.edu

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