Please read the entire announcement - RPI Learning Management System (Blackboard Learn SaaS Release) Instructors, Designers and TAs
Do Submit a course request if:
You want to combine or merge multiple sections of a course into one LMS course or
You want to combine or merge cross-listed course/sections into one LMS course or
You want a prior course imported into the current semester course or
There are multiple instructors that need access to a LMS course or
You are not seeing the course in the LMS for the new term
Do NOT* Submit a course request if:
You have a single course section and
You are the only instructor of record for that course/section, and
You don't need the course/section setup based on a prior course term and
You see the course listed in the LMS for the next term
*Your course/section has automatically been added to the LMS. The instructor of record is listed and the students will automatically be added to your course the Friday before classes begin. You cannot manually add students.
The procedure to complete a support ticket:
Go to https://dotcio.rpi.edu/get-help and click "IT Services and Support Center (ITSSC)"
Sign in - located in the upper right-hand corner
After you've signed in, click "Submit a request"
Request categories = LMS (Learning Management System)
Here are a few fields where there might be questions and suggestions of what to enter:
Subject = the course name
Detailed Description = the course name
LMS Request Category (select one) = Course Request (Instructor/Course Designers Only)
LMS Team