IT Help Desk Hints - Obtaining a Box Account


Did someone send you a shared folder in Box and you’re not able to open this, or you are receiving an error “Invalid Login Credentials”? This could be that you are not registered for a Box account.

What is Box?

Box is a cloud file sharing service like Dropbox, Google Drive, or Microsoft OneDrive that provides individuals with the ability to access files with any Internet-capable device from almost any location. Individuals can grant access privileges to other individuals allowing them to share files with coworkers, students, administrators, and colleagues around the world. Box is a great place to back up your files.

  • Online Storage (50 GB storage (can request more if needed), 50 GB max file size)

While anyone at RPI can have a Box account, it is not automatic requiring individuals to register:

Box Overview & Registering for an RPI Box Account

Once you register for a box account, you can access box at

It is also recommended to install Box Drive and Box for Office.

Please visit the Box section in the IT Services and Support Center (ITSSC) for more detailed information.

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