Campus community members should note that the personal storage limit for meeting recordings in Webex has increased from 30GB to 40GB for all users of the Webex platform. If this limit is bypassed, recording will not be allowed until recordings have been deleted to be below the 40GB limit, which is imposed to ensure the optimal performance and availability of Webex to the entire Rensselaer community

More information is available in the ITSSC article “Personal Storage Limit / Unable to save Recordings to the Cloud.” Any questions regarding the personal storage limit can be submitted as a support request.