About

The Division of the Chief Information Officer (DotCIO) provides enabling information strategies, resources, services, and technologies. We collaborate with campus constituents to find solutions for changing educational, research, communications, and business needs. 

 

Andrea Ballinger
Andrea Ballinger
Chief Information Officer

Andrea is an executive IT leader and strategist with over 20 years of experience in higher education. She has served in various senior roles, and has led IT operations, organizational and digital transformation, and strategies for several universities. She is currently the Vice Provost and Chief Information Officer at Oregon State University (OSU) and is accountable for providing enterprise IT services and university-wide IT infrastructures. Oregon State University Information and Technology (UIT) guides policy development and governs distributed IT resources in academic, extension, research, and administrative units. UIT promotes and maintains a trusted, collaborative, and community-driven IT environment using governance and advisory groups to advance and support OSU’s mission and values. She has a passion for reimagining the student experience, building diverse and high-performing IT teams, using analytics for decision-making and achieving operational excellence. She holds an undergraduate degree and an MBA from the University of Illinois at Urbana-Champaign.

Client Information Services

Client Information Services provides comprehensive IT support to the RPI community. CIS is focused on enabling technologies for students, faculty, and staff and delivers reliable technology services, responsive support, and client-focused solutions that enable teaching, learning, research, and operations across the Institute.

  • Help Desk and Client Support
  • Hardware Lifecycle (deployment, support, repair, decommissioning)
  • Systems Administration for "Line of Business" Services (on prem and cloud)
  • Mobile Computing Program
  • Classrooms and Public Computers
  • Print Infrastructure
  • Active Directory/Entra/M365
  • Cloud Services (AWS/Azure/Google)
  • Endpoint Management
  • Software License Administration and Management
  • Research Computing

Staff Directory

Enterprise Information Services

Mary Houghton, Director
houghm@rpi.edu

  • Administrative applications
  • Business services
  • Database administration
  • Business intelligence and development

Staff Directory

Information Security

Colleen Morrissey, Director
morric@rpi.edu

  • Information policies
  • Information security

Staff Directory

Information Technologies Infrastructure

Graham Doig, Director
doigg@rpi.edu

  • Central servers
  • Computer operations
  • Networking and telecommunications
  • Network engineering

Staff Directory

MultiMedia Services

Jim Evans, Director
evansj2@rpi.edu

  • Research machine shop
  • Media Operations
  • Technical services
  • Production and video services

Staff Directory

Business Information Systems
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