DotCIO's IT Services and Support Center (ITSSC) provides a centralized location for self-serve help through the use of an active knowledge base, featuring commonly requested content and documentation of known issues, as well as an online ticketing system to submit a request for IT assistance.
Typical Help Desk Hours/Exceptions and Location
Fall & Spring Semester
- Sunday: 5:00–9:00 pm
- Monday–Thursday: 8:30 am–9:00 pm
- Friday: 8:30 am–4:00 pm
- Saturday: Closed
Reading Days, Final Exams, Thanksgiving, Spring Break & Summer
- Monday–Thursday: 8:30 am–4:30 pm
- Friday: 8:30 am–4:00 pm
Closed
- Institute holidays
- Staff winter break
Telephone
Location
