DotCIO News & Announcements

  • Campus Authentication Services to Experience Short Outage Monday, June 24

    Mon, 06/17/2019 - 14:32 -- wentod

    As a result of DotCIO implementing improvements to the campus Shibboleth and CAS authentication services, intermittent outages in these services will occur from approximately 5:00PM until 6:00PM on Monday, June 24. During this time period, users may have trouble logging into various services which use Shibboleth or CAS, the most prevalent including Box,  ITSSC, Digital Measures and WebEx.

  • 06/11/2019 - UPDATE -- from DotCIO - Data Storage System Outage Impacts Campus IT Services

    Fri, 06/07/2019 - 08:46 -- donohm2

     

    DotCIO ITI has restored some of the services that were down and continuing to work on the remaining ones.  Please review the list below for an update:

    RESTORED:

    • Access to WiFi via eduroam
    • Web services for:
      • hr.rpi.edu
      • homepages.rpi.edu
      • ewp.rpi.edu
      • Proxy for off campus access to restricted access to library content
    • Library services:
      • Interlibrary Loan

    STILL DOWN and continuing to work on restoration:

  • 06/05/2019 - DotCIO warns of scam emails -- particularly offers of job employment

    Wed, 06/05/2019 - 09:57 -- donohm2

    Scam emails targeting college students are a recurring problem, and a common theme for these messages is an offer of employment that requires some sort of financial transaction, or which requests personal information. While members of the DotCIO staff are able to prevent most of these scam emails from reaching you, some will still sneak through from time to time.

  • Microsoft Announces Critical Operating System Vulnerability

    Thu, 05/16/2019 - 10:55 -- wentod

    Microsoft has recently announced a critical vulnerability with its XP, W7, Server 2003, Server 2008  and Server 2008 R2 operating systems, which can be exploited without user interaction. Although there are no known exploits as of May 15, 2019, the affected systems need to be patched to prevent future malware exploits. Windows Update will automatically install the required patch as part of their recently released Monthly Rollup Package for those systems (W7, Server 2008/2008R2) configured to auto update, or with a manual Windows Update.

  • Feedback Being Sought for Recent DCC Wireless Upgrades

    Tue, 04/30/2019 - 16:21 -- wentod

    DotCIO's Information Technologies Infrastructure, in conjunction with Rensselaer's Office of Undergraduate Education, is pleased to report that wireless capacity and technology was upgraded in the Darrin Communications Center lecture halls this spring.  Specifically, the upgrade included the installation of 802.11ac wave 2 access points, which are optimized for high-density experience and provide multigigabit uplinks to the campus network.  These upgrades intend to support tools and concepts which promote participation and engagement with course content, instructor and students, and future

  • Residence Hall Network Outages Scheduled for May 7 and 8

    Fri, 04/26/2019 - 14:00 -- wentod

    Residence hall networking will experience an outage between 7:00 a.m. and 7:30 a.m. on Tuesday, May 7 as upgrades are completed. This will impact both wired and wireless networking in the residence halls for on- and off-campus access.

    A secondary brief outage will occur between 7:00 a.m. and 7:30 a.m. on Wednesday, May 8 as configuration changes are made. This outage will impact both wired and wireless networking in the residence halls for only off-campus access; on-campus access will not be affected.

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