DotCIO News & Announcements

  • Multimedia Services Sets Aside Weekly Maintenance Timeslot

    Thu, 09/17/2020 - 11:22 -- wentod

    In order to provide a consistent and stable environment, Multimedia Services will be reserving a weekly maintenance window in order to complete any work that may be necessary on the Mediasite suite.

    As a result, each week between 8am through 10am Eastern Time on Saturdays, the Mediasite suite may be unavailable or have limited availability due to any maintenance that is required at that time. While this will not occur every week, all Rensselaer students, staff, and faculty should be aware of the possibility, and schedule their work accordingly.

  • Rensselaer-Recommended Laptops and Desktops Available through CDWG

    Fri, 08/07/2020 - 14:57 -- wentod

    Procurement Services and DotCIO are pleased to announce the launch of a new initiative to provide recommended laptops and desktops to our faculty and staff with a streamlined procurement process through our strategic partner, CDW-G.  The computer systems represent great options for most faculty and staff traditional workloads and include options from two Gartner leaders and strategic partners of Rensselaer, Dell and Lenovo.  In addition, they include premier support services

  • 07/01/2020 NEW – Brio/EPM will be decommissioned this Thursday, July 2nd

    Wed, 07/01/2020 - 08:13 -- rossel

    Business Intelligence (BI) Update: Brio/EPM will be decommissioned this Thursday, July 2nd and we will be working in OBI exclusively.

    If you need a new report in OBI, please submit a request through ITSSC at support.rpi.edu.

    PI’s who currently utilize the Faculty Research dashboard, please submit a ticket through ITSSC when you need reports.
     

  • Ordering for Fall 2020 Mobile Computing Program Laptop Packages Now Available

    Thu, 05/14/2020 - 09:52 -- wentod

    Orders are now being accepted for the Rensselaer Mobile Computing Program Fall 2020 laptop packages. In addition to including the student's choice of either a Lenovo ThinkPad T14s or a Lenovo ThinkPad X1 Extreme Gen 3, the Program's complete laptop packages also include comprehensive support and a customized backpack by The North Face. Current Rensselaer students in good standing who will be enrolled in the Fall 2020 semester are eligible to participate in the Program regardless of whether or not they have done so in the past.

  • Community Encouraged to Review Webex Security Procedures

    Mon, 05/04/2020 - 14:45 -- wentod

    Multimedia Services asks that all Webex users in the Rensselaer community review the document Securing Webex Meetings, available on the ITSSC website. This document outlines basic essential procedures for securing Webex Meetings and Events which should be followed for all Webex sessions, and also provides links to a one-sheet printout and to more detailed information.

  • Mediasite Server Maintenance Scheduled for April 17

    Tue, 04/14/2020 - 09:09 -- wentod

    DotCIO's Multimedia Services will be performing planned maintenance on the Mediasite suite of servers between 6:00am and 7:00am EDT on Friday, April 17. As a result, members of the campus community should note that video streaming, downloads, and uploads will not be available while this work is being done.

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