DotCIO News & Announcements
The Division of the Chief Information Office (DotCIO) established the IT Services and Support Center (ITSSC) to provide a centralized location for IT information and requesting assistance. The Center provides current announcements, information and self-help knowledge base.
All members of the campus community should note that, due to scheduled upgrades, the administrative interface for the campus calendaring system will be unavailable after 4:30 p.m. on Monday, October 21 until approximately midday on Tuesday, October 22. Although the actual calendar at events.rpi.edu will still be available, new events cannot be added while this work is being done. As a result, all group calendar administrators should make sure that they enter any scheduled events in the calendar system before 4:30 p.m. on Monday, October 21.
An important reminder regarding Microsoft’s announced end of support for Windows 7
DotCIO's MultiMedia Services wishes to alert all members of the campus community that MMS will be performing maintenance on the Mediasite suite on Monday, October 14. Although Mediasite will not be available for video recording, uploading, viewing, or editing while this work is being done, users should be able to record their videos offline and upload them later.
If you have any questions or concerns about this maintenance, please contact MultiMedia Services' Mediasite administrators.
DotCIO's Information Technologies Infrastructure, in conjunction with Rensselaer's Office of Undergraduate Education, is pleased to report that wireless capacity and technology was upgraded in larger lecture halls across campus this past spring and summer. Locations include the Darrin Communications Center lecture halls, the Academy Hall and West Hall auditoriums, CII 4050, Amos Eaton 214, Sage 3303, Sage 3510, and Ricketts 203.
DotCIO's MultiMedia Services department wishes to notify all members of the campus community that, due to licensing issues, the Adobe Connect service will be terminated at the end of the Fall 2019 semester. As an alternative, Rensselaer provides all faculty, staff, student and researcher with a full and complete license for Webex Teams and Webex Meetings.
When you go to lms.rpi.edu, you will now see a new, updated interface for Fall 2019 courses. There's also a new Attendance tool available in the new, updated version. Documentation for the new Attendance tool is located https://itssc.rpi.edu/hc/en-us/articles/360031513611
There are numerous ongoing attempts to spoof email from Rensselaer faculty, deans, administrators, and staff.
Email spoofing is the creation of a free-email account, such as Gmail, Yahoo or others, under the name of somebody else. The email address sometimes, but not always, includes the person's name. Often just the name field is forged, since this is displayed by most email clients.