DotCIO News & Announcements
We are pleased to announce that, as of Sunday November 11th, the Division of the Chief Information Officer is releasing the next phase of its on-line ticketing system, IT Services and Support Center (ITSSC). This stage will complete configuration that encompasses all the DotCIO departments resulting in a much easier and direct path to request IT assistance in a centralized location. We anticipate ITSSC will improve staff efficiency, communication, and collaboration among ou
DotCIO is pleased to announce that the Voorhees Computing Center (VCC) will resume its normal 24x7 schedule as of Wednesday, November 7.
These hours will generally remain in effect until Thursday, December 20, 2018. The VCC staff will post any special Thanksgiving, Christmas, winter break, and New Year's Day hours as those respective holidays draw closer.
The Mobile Computing Program currently has a limited stock of Lenovo T480s, Lenovo Yoga X380, and Dell XPS15 fall 2018 laptop models available for purchase. These laptops are available to students in any year of their academic career, including graduate students.
Rensselaer's Division of the Chief Information Officer (DotCIO) and Department of Public Safety remind all members of the campus community to be aware of phone scams that have recently surfaced on campus. As recently as Monday, August 13, several staff members received messages which asked the recipient to make a financial transaction or provide personal information.
Scam emails targeting college students are a recurring problem, and a common theme for these messages is an offer of employment that requires some sort of financial transaction, or which requests personal information. While members of the DotCIO staff are able to prevent most of these scam emails from reaching you, some will still sneak through from time to time.
I am pleased to announce that, as of Wednesday, August 8, Rensselaer's Division of the Chief Information Officer has released the first phase of its new on-line ticketing system and knowledge base.
As of July 13, 2018, the campus' FTP service has been discontinued. As a result, Rensselaer's Division of the Chief Information Officer (DotCIO) asks all members of the Rensselaer community who have been using the FTP service to begin using SecureFTP for file transfer.
The Division of the Chief Information Officer is pleased to announce that Rensselaer has partnered with Microsoft to make Office 365 available. The service is available for free to all faculty, staff, and students at Rensselaer Polytechnic Institute.
Each community member has access to the ProPlus level of Office 365. This enables access in the cloud, as well as allows you to run Office locally on up to five devices, and works on PC, Mac and iOS or Android phones and tablets. Rensselaer will not be utilizing Office 365 for email delivery at this time.
DotCIO's MultiMedia Services is pleased to announce that all Rensselaer faculty, staff, and researchers now have a new way to have their professional photographs taken and shared.