DotCIO News & Announcements
Service has been restored around 9:30PM - Due to carrier failure we are running at a reduced capacity, which should be resolved later tonight or tomorrow.
Rensselaer's Division of the Chief Information Officer once again wishes to alert all members of the campus community to be on the lookout for incidents of mail spoofing, which involves the creation of a free email account, such as Gmail, Yahoo or others, under someone else's name. Spoofed email addresses can sometimes, (but not always) include the person's name, and often just the name field is forged, since this is displayed by most email clients.
DotCIO is aware of a phishing email that has propagated regarding a quota warning on your email storage. Our email administrators have taken mitigating steps on this phishing attempt. If you clicked on the link and attempted to login you should change your password immediately and to something radically different than what you had before.
Hardware fails and when it does that is not the time to realize you have not backed up your data. It is crucial to back up important data from your desktops, laptops, tablets, even smartphones.
Due to antiquated software and no upgrade path, MultiMedia Services will be terminating the RoGERS (Rensselaer Guide for Events, Rooms, and Services) service in January 2020.
The replacement system, Event Management System (EMS), is now operational and can be accessed via the Rensseler Room Reservations website by selecting the red "RESERVE A ROOM" button in the upper right corner of the screen.
For more information, please visit the Help Desk located on the main floor of the VCC.
The Division of the Chief Information Office (DotCIO) established the IT Services and Support Center (ITSSC) to provide a centralized location for IT information and requesting assistance. The Center provides current announcements, information and self-help knowledge base.
An important reminder regarding Microsoft’s announced end of support for Windows 7
DotCIO's Information Technologies Infrastructure, in conjunction with Rensselaer's Office of Undergraduate Education, is pleased to report that wireless capacity and technology was upgraded in larger lecture halls across campus this past spring and summer. Locations include the Darrin Communications Center lecture halls, the Academy Hall and West Hall auditoriums, CII 4050, Amos Eaton 214, Sage 3303, Sage 3510, and Ricketts 203.