DotCIO News & Announcements

  • LMS Outage Update - 9 January

    Tue, 01/08/2019 - 15:17 -- sommet

    The LMS update is taking much longer than anticipated. Therefore, the LMS will be unavailable through 7am Wednesday, 9 January 2019.

    Thank you for your patience and understanding,

    LMS Team

  • A Reminder Regarding VCC, Computer Lab Hours

    Thu, 01/03/2019 - 09:33 -- wentod

    All members of the campus community should note that the Voorhees Computing Center (VCC) will be open from 7:00am to 11:00pm until Sunday, January 13, 2019. After that date, the building will observe the following hours:

    Monday -- Open 24 hours
    Tuesday -- Open 24 hours
    Wednesday -- Closes 11:00pm
    Thursday -- Open 7:00am - 11:00pm
    Friday -- Open 7:00am - 11:00pm
    Saturday -- Open 7:00am - 11:00pm
    Sunday -- Opens 7:00am

  • 12/06/2018 - DotCIO warning on email spoofing

    Thu, 12/06/2018 - 09:38 -- donohm2

    There are numerous ongoing attempts to spoof email from Rensselaer faculty, deans, administrators, and staff.

    Email spoofing is the creation of a free-email account, such as Gmail, Yahoo or others, under the name of somebody else.  The email address sometimes, but not always, includes the person's name. Often just the name field is forged, since this is displayed by most email clients.

  • Instructors Encouraged to Request Spring 2019 LMS Course Sites Now

    Mon, 11/19/2018 - 11:26 -- sommet

    All RPI Learning Management System (Blackboard Learn 9.1 Q2 2017 Release) instructors, designers, and TAs who are planning on having a LMS course site for the Spring 2019 semester are encouraged to request their course sites now.

    Note: There is a new procedure to request your courses. Go to http://support.rpi.edu and click "Get help -- Click to Enter ITSSC".

  • Important update to DotCIO Online Ticketing System on November 11, 2018

    Wed, 11/07/2018 - 08:52 -- donohm2

    We are pleased to announce that, as of Sunday November 11th, the Division of the Chief Information Officer is releasing the next phase of its on-line ticketing system, IT Services and Support Center (ITSSC).  This stage will complete configuration that encompasses all the DotCIO departments resulting in a much easier and direct path to request IT assistance in a centralized location.  We anticipate ITSSC will improve staff efficiency, communication, and collaboration among ou

  • Fall 2018 Laptops Still Available

    Wed, 09/12/2018 - 14:13 -- wentod

    The Mobile Computing Program currently has a limited stock of Lenovo T480s, Lenovo Yoga X380, and Dell XPS15 fall 2018 laptop models available for purchase. These laptops are available to students in any year of their academic career, including graduate students.

  • Phone Scams Make Appearance on Campus

    Wed, 08/15/2018 - 12:09 -- wentod

    Rensselaer's Division of the Chief Information Officer (DotCIO) and Department of Public Safety remind all members of the campus community to be aware of phone scams that have recently surfaced on campus.  As recently as Monday, August 13, several staff members received messages which asked the recipient to make a financial transaction or provide personal information.

  • DotCIO Reminds Campus to Beware of Scam Emails

    Wed, 08/08/2018 - 08:52 -- donohm2

    Scam emails targeting college students are a recurring problem, and a common theme for these messages is an offer of employment that requires some sort of financial transaction, or which requests personal information. While members of the DotCIO staff are able to prevent most of these scam emails from reaching you, some will still sneak through from time to time.

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