DotCIO News & Announcements
In order to provide a consistent and stable environment, Multimedia Services will be reserving a weekly maintenance window in order to complete any work that may be necessary on the Mediasite suite.
As a result, each week between 8am through 10am Eastern Time on Saturdays, the Mediasite suite may be unavailable or have limited availability due to any maintenance that is required at that time. While this will not occur every week, all Rensselaer students, staff, and faculty should be aware of the possibility, and schedule their work accordingly.
The Help Desk and Rensselaer Computer Repair (RCR) teams located in the VCC building will be back on-campus full-time starting Monday, August 17. However, to minimize the amount of person-to-person contact, there will be no unscheduled walk-ins for assistance.
Procurement Services and DotCIO are pleased to announce the launch of a new initiative to provide recommended laptops and desktops to our faculty and staff with a streamlined procurement process through our strategic partner, CDW-G. The computer systems represent great options for most faculty and staff traditional workloads and include options from two Gartner leaders and strategic partners of Rensselaer, Dell and Lenovo. In addition, they include premier support services
Business Intelligence (BI) Update: Brio/EPM will be decommissioned this Thursday, July 2nd and we will be working in OBI exclusively.
If you need a new report in OBI, please submit a request through ITSSC at support.rpi.edu.
PI’s who currently utilize the Faculty Research dashboard, please submit a ticket through ITSSC when you need reports.
Orders are now being accepted for the Rensselaer Mobile Computing Program Fall 2020 laptop packages. In addition to including the student's choice of either a Lenovo ThinkPad T14s or a Lenovo ThinkPad X1 Extreme Gen 3, the Program's complete laptop packages also include comprehensive support and a customized backpack by The North Face. Current Rensselaer students in good standing who will be enrolled in the Fall 2020 semester are eligible to participate in the Program regardless of whether or not they have done so in the past.
Multimedia Services asks that all Webex users in the Rensselaer community review the document Securing Webex Meetings, available on the ITSSC website. This document outlines basic essential procedures for securing Webex Meetings and Events which should be followed for all Webex sessions, and also provides links to a one-sheet printout and to more detailed information.
The Rensselaer Mobile Computing Program is pleased to announce that the Fall 2020 packages will include the student's choice of either a Lenovo ThinkPad T14s or a Lenovo ThinkPad X1 Extreme Gen 3, as well as comprehensive support and a customized backpack by The North Face. Please visit the Mobile Computing Program website for more information!
RPI Learning Management System (Blackboard Learn 9.1 Q2 2019 Release) instructors, designers, and TAs - Please read the entire announcement.
DotCIO's Multimedia Services will be performing planned maintenance on the Mediasite suite of servers between 6:00am and 7:00am EDT on Friday, April 17. As a result, members of the campus community should note that video streaming, downloads, and uploads will not be available while this work is being done.