Due to a change in how Microsoft and Duo communicate, there will be an update to the Multi-Factor Authentication (MFA) interface for Microsoft services. This will only affect Office 365 apps such as Outlook, Word, Excel, PowerPoint, Teams.

There are many articles to assist you, especially when new to RPI, such as: Available Licensed Software, Device Compatibility, Network Connections, Printing and Laptop care tips.

DotCIO has updated the LabView activation Serial Number for Students.  Please use this new Serial Number when activating LabView products on Single User machines.  The ITSSC article providing Installation Instructions for LabView has been updated with this new Serial Number.…

To improve user experience and security, effective 13 September 2024, RPI Qualtrics has moved to single sign-on (SSO).

DotCIO's Multimedia Services wishes to notify the campus community that, starting on Monday, September 23, all Webex applications — either desktop or mobile — will require reauthentication every 30 days.

Please be aware of sophisticated phishing attempts targeting our community. Do not provide your Duo codes in response to any text messages, phone calls, emails, or other communication methods.

MultiMedia Services wishes to inform the campus community that Webex LTI Legacy (formerly Webex Education Connector) has been upgraded in Blackboard to the new Webex LTI 1.3 connector.

DotCIO will be offering Rensselaer students an option to purchase Adobe Creative Cloud through Rensselaer at a significant discount over Adobe’s normal student pricing.  Pricing is as posted and subject to change at any time.  Currently licenses purchased through Rensselaer will cost $…

As of June 2024, the Webex Education Connector — utilized to embed Webex meetings in a course in Blackboard — has been migrated to the Webex LTI Legacy tool.

Multimedia Services is thrilled to announce that recording video via Mediasite Capture is available to all users of the MyMediasite platform.