Single Sign-On (Shibboleth)
Shibboleth allows for members of the campus community to use their RCS account to access and utilize a wide range of Rensselaer-affiliated services and websites.
IP Address Management
DotCIO is responsible for managing campus IP addresses. While most users utilize DHCP (Dynamic Host Configuration Protocol) to obtain an IP address, faculty or staff hosting servers or services on campus may request a static IP address.
Domain Name Service (DNS)
DotCIO is responsible for maintaining the campus Domain Name Service (DNS), which translates the IP addresses of the computers that are connected to Rensselaer's campus network into more recognizable system names.
IT Support and Ticketing System (ITSSC)
The IT Services and Support Center (ITSSC) provides a centralized location where members of the campus computing community can find self-help information, as well as an easy interface for submitting a request for DotCIO service-related assistance.
Active Directory
Rensselaer's campus directory contains contact information for all students, faculty and staff at the Troy and Hartford campuses.
Software Installation
DotCIO's Help Desk staff has compiled various software installation hints to help members of the campus community, and are also available to assist individuals who visit or call the Help Desk.
Software Distribution
DotCIO provides software and software licensing services to students, faculty, and staff. All of the software which is available is for academic use only and is not to be used for commercial purposes.
SSL Certificates
SSL certificates create a secure digital tunnel that blocks hackers and thieves from seeing individuals' usernames, passwords, credit card numbers and other valuable personal data.
Single Sign-On (SSO) Authentication
Single Sign-On (SSO) capabilities allow individuals to authenticate to — and access protected online resources from — a wide range of Rensselaer-affiliated services and websites.
Multi-Factor Authentication
Many RPI systems require multi-factor authentication, or MFA. Duo is the campus' current MFA provider.
