Multimedia Services (MMS) would like to remind the Rensselaer community that Webex Events (classic) is being replaced with Webex Webinars on Saturday, April 1, 2023. Accessing Webex Events will display a banner with this reminder, and no new Events can be scheduled to take place after April 1.…
Announcements
General
Informational
In January, DotCIO’s Web Services team will be implementing design and layout changes to the
Morning Mail email. To improve readability, all items will now be grouped into one of three color-
coded categories: students, faculty and staff, or the general campus community.
Informational
In a continuing effort to improve Rensselaer's cyber security posture, the DotCIO is initiating a vulnerability management program. A vulnerability is any weakness in a system or process that leaves information security exposed to a threat. This program aims to reduce risk to…
Informational
Multimedia Services would like to inform the Rensselaer community of several important changes coming to the Webex platform in the near future, including changes to Windows OS support, the new Webex Scheduler, Webex Webinars, and the Webex recording retention policy.
Informational
DotCIO is pleased to extend the offer of Adobe Creative Cloud subscriptions to ALL students, faculty and staff at a significant discount. For more information on the ordering process please visit: …
Informational
Carousel, Rensselaer's digital signage software, has been migrated to the cloud. Everyone who utilized the Carousel system on campus in the past has been notified by email and invited to the new system.
Informational
The conversion to the Cloud Service for Mediasite has been completed and is now available for the campus community to use. While any bookmarks or links to Mediasite content that are outside of Blackboard or Canvas will work without needing to be changed and will be automatically redirected,…
Informational
In order to provide a consistent and stable environment, Multimedia Services will be reserving a weekly maintenance window from 8am to 10am Eastern Time on Saturdays in order to complete any work that may be necessary on the Mediasite suite.
Open Issue
Recent issues connecting to network printers, primarily from personal computers/laptops including those purchased through the Mobile Computing Program, has been determined to be caused by Microsoft windows updates. If you are experiencing a problem connecting to a network…
