Rensselaer Community Members Encouraged to Integrate Campus Applications with Single Sign-On

DotCIO strongly encourages the adoption of Single Sign-On (SSO) for all campus-related applications, especially those handling sensitive information. SSO provides centralized visibility and control over client access, making it easier to demonstrate compliance with regulatory requirements such as GDPR, HIPAA, and FERPA. 

Integrating with Single Sign-On

We strongly encourage the adoption of Single Sign-On (SSO) for all campus-related applications, especially those handling sensitive information. SSO provides centralized visibility and control over client access, making it easier to demonstrate compliance with regulatory requirements such as GDPR, HIPAA, and FERPA. Audit trails and logs can be generated to track user activity and access to sensitive data.

From Multimedia Services: New MyMediasite Video Editor Now Available

Multimedia Services would like to inform the Rensselaer community that the MyMediasite multimedia video system now has a new video editor with increased functionality that is immediately available to everyone with access to MyMediaite for recorded and uploaded videos. 

Please see the ITSSC article Editing Video in MyMediasite for more information; if you have questions, please submit a Support Request.

Decommissioning, Disposing, or Removing IT Equipment from Service

DotCIO provides various licensed applications for use on Rensselaer-owned computer systems.  Additionally, DotCIO provides management and maintenance of Rensselaer computer systems. These applications and services can only be provided for systems in active use and within the possession of Rensselaer.  Further, all computer systems store data which could be sensitive or private in nature. Computer systems not properly decommissioned pose multiple risks including unauthorized use of Rensselaer licensed

IT Equipment Support

DotCIO provides hardware and software support.  Individuals in need of support should go to the DotCIO Get Help page for self-help knowledge base, how to request assistance and current help desk hours for phone or in-person support.   If it is determined that your equipment requires hardware repair or replacement, we will consult with you and provide recommendations for repair options or replacements as appropriate.

IT Equipment Lifecycle Planning Process

  1. Department/designee submits request for lifecycle planning.
  2. DotCIO reviews current state of departmental equipment.
  3. DotCIO and department designee review departmental needs.
  4. DotCIO provides recommendations.

IT Equipment Procurement Process

  1. Department/manager reviews employee needs.
  2. Department/manager obtains/allocates funding source.
  3. Department/manager submits request for new IT equipment.
  4. DotCIO staff reviews request and confirms appropriate (or makes other) recommendations.
  5. System is purchased or allocated internally.
  6. DotCIO staff completes initial configuration. 
  7. DotCIO staff coordinates with client for system setup, additional configuration and, if needed, migration of any data from previous system (if applicable).
  8. DotCIO staff will coordinate with departme
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Division of the Chief Information Officer

110 8th St. Troy, NY 12180

(518) 276-7777

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